Privacy Policy
How we protect and handle your data across our AI-powered platform
Last updated: October 16, 2025
Introduction
This Privacy Policy describes how Binaries Fort ("we," "our," or "us") collects, uses, discloses, and protects personal information in connection with our AI-powered enterprise solutions, including TradeFlow AI and Patchr AI (collectively, the "Services"). This policy applies to all users, visitors, and customers of our platform.
Information We Collect
Account Information
Name, email address, company information, and authentication credentials for account creation and management.
Usage Data
Service interactions, feature usage patterns, API calls, system performance metrics, and error logs to improve our AI models and platform reliability.
Technical Information
IP addresses, browser information, device identifiers, and system configurations necessary for service delivery and security.
Content Data
Data you input into our Services, including trade documents and code repositories.
How We Use Information
- •Deliver, operate, and maintain our AI-powered Services
- •Improve AI model accuracy, performance, and security features
- •Provide customer support and technical assistance
- •Communicate service updates, security alerts, and billing information
- •Analyze usage patterns to enhance user experience and develop new features
Data Security
We implement enterprise-grade security measures including end-to-end encryption, secure data centers, access controls, and regular security audits. Our AI infrastructure is designed with privacy-by-design principles and follows SOC 2 Type II compliance standards.
🔒 Security Note:
All data transmission occurs over encrypted channels, and sensitive information is tokenized where possible to minimize exposure.
Data Sharing
We do not sell personal information. We may share data with trusted service providers who assist in delivering our Services (cloud infrastructure, analytics, support tools), but only under strict contractual obligations to protect your data. We may also disclose information when required by law or to protect our rights and users' safety.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. You can also restrict or object to certain processing activities. Enterprise customers have additional data management controls through their admin dashboard.
Contact us: privacy@binai.io for data requests or privacy concerns.
Data Retention
We retain personal data only as long as necessary to provide our Services, comply with legal obligations, and resolve disputes. Account data is retained for the duration of your subscription plus 90 days. Usage analytics are anonymized after 24 months. Specific retention periods may vary by Service and are detailed in our enterprise agreements.
International Transfers
Our Services operate globally. When we transfer personal data internationally, we use appropriate safeguards such as Standard Contractual Clauses and ensure adequate protection levels as required by applicable privacy laws including GDPR and CCPA.
Policy Updates
We may update this Privacy Policy to reflect changes in our Services, legal requirements, or business practices. Material changes will be communicated via email to registered users and posted on this page with an updated effective date.
Questions?
For privacy-related questions, data subject requests, or concerns about our AI Services:
Email: privacy@binai.io
We typically respond within 48 hours